Xantha
Answering objections · Budget

How to answer “There’s no budget for it this year”

You are already paying for violence, in workers’ compensation, sick leave and backfill. “No budget” usually means no budget line, not no money: the answer is to show the cost already being carried, name a budget or fund that can pay, and offer a small, measured start.

A nurse unit manager and an operations manager talking as they walk out of a meeting room, folders in hand

This is the objection you will hear most, and usually from someone who agrees with you. Budgets are set once a year, most lines are already committed, and new programs compete with everything else. So treat “no budget” as a question about where the money comes from, not a no.

What’s really behind “no budget”?

Usually one of three things: no line in this year’s budget, no clear owner, or no confidence the money will change anything. Each needs a different answer, so ask which one it is.

  • No line this year. The money exists, but it’s committed. Answer with timing and a small start.
  • No owner. Violence sits between nursing, safety, security and HR, so nobody’s budget feels responsible. Answer by naming the budget holder.
  • No confidence. The executive has seen training that changed nothing. Answer with the evidence, honestly stated, and a measurement plan (see “Where’s the evidence?”).

How do you answer it?

Show the cost the service already carries. Violence is in the budget now; it’s just in the wrong lines.

  • The liabilities are on the books. SA’s local health networks and SA Ambulance carried $228m in workers’ compensation liabilities at 30 June 2026, our sum of their audited figures (SA Auditor-General).
  • Psychological injury costs more. Across the WorkCover Queensland scheme in 2025-26, a mental injury claim averaged $25,138 in statutory costs, almost twice a physical claim (WorkCover Queensland). These are scheme-wide figures, not health-only.
  • Vacancies are expensive. NT Health reported about 208 nursing vacancies and about $66.2m spent on agency nurses in the reporting period (NT Estimates, June 2026). Every injury that keeps a nurse off adds to that gap.
  • Claims are rising. In NSW, almost every local health district’s workers’ compensation contribution rose between 12% and 44% in 2024-25 (NSW Health financial statements). Your network’s figure is in its annual report, and on our open data page.
  • One claim is expensive. A psychological injury claim averaged $189,845 in Victorian public hospitals, and those staff were off an average of 256 days (VAGO, 2023).
  • Most of the cost never becomes a claim. After a violent incident, 28% of NSW nurses used their own sick leave and only 6.5% claimed workers’ compensation (NSWNMA, 2026). One Victorian service had 75 internal reports of occupational violence against 17 claims (VAGO, 2015). That absence is still paid for, in backfill, overtime and agency shifts.
What you can say“We’re already paying for violence in claims, sick leave and backfill. This moves some of that money from cleaning up after incidents to preventing them, and here’s how we’ll measure whether it works.”
What to avoidPromising a return on investment. No study has proven one for violence prevention training. Say one avoided claim would cover the program, and commit to measuring it.

Where can the money come from instead?

Name the budget before you’re asked. A request that says who pays is much easier to approve.

Budgets that can pay for violence prevention training, and how to frame the request for each
BudgetWho usually holds itFrame it as
Occupational violence or security programDirector of safety, security, or people and cultureFewer code greys and blacks, fewer staff injuries
Education and trainingDirector of nursing; nurse educationRequired training, delivered so it changes practice
Quality and safetyClinical director; quality managerFewer seclusion and restraint events, and evidence for NSQHS action 5.36
Workers’ compensation and insuranceCFO; WHS managerFewer claims, which lowers future premiums
Grants, nursing funds and philanthropyApplied for by the service or a nurse leadA nurse-led practice improvement project, or an evaluated pilot

Two state-specific points. In WA, Health policy MP 0159/21 makes violence prevention training mandatory in high-risk areas, so it has to be funded from provider budgets anyway (WA Health). In Victoria, don’t plan on the recurrent Training and Development Funding: its 2026-27 guidelines exclude occupational violence and aggression training (Department of Health). Every route, state by state, is in Part 3: find the funding.

How do you turn it into a yes?

Ask for less, for a shorter time, with a clear measure. A pilot is easier to fund than a program, and its results fund the next step.

  1. Pick one area with a clear problem and a willing manager: often a mental health unit or an emergency department with high code grey numbers.
  2. Set a baseline from data you already collect: incidents, code greys or blacks, seclusion and restraint, claims and lost days.
  3. Agree the 90-day and 12-month measures and who reports them, before the training starts.
  4. Time the full request for the next budget cycle, with the pilot results attached. Part 4 covers when to submit and who decides.

The line that has worked in practice: “If we prevent one workers’ compensation claim in one clinical area in 12 months, that saves about $60,000. Avoiding one serious incident could save $500,000.” Then tie it to a measure the executive already watches, such as code greys.

Put it on one page with our business case template.

Other objections you might hear

All six on one page: answering objections to violence prevention training. To build the case from the start, begin with Part 1, the values case, or go straight to Part 2, the financial case.

Frequently asked questions

Where does the money for violence prevention training usually come from?

Most often from budgets the service already holds: the occupational violence or security program, nurse education, quality and safety, or the workers’ compensation line. External grants and nursing funds help, especially for a nurse-led or evaluated pilot.

What if the budget for this year is already set?

Ask for a small pilot in one area from existing education or quality money now, with a 90-day measurement plan, and put the full program into next year’s budget cycle with the pilot results attached.

Can we claim the training will pay for itself?

You can say one avoided claim would cover it, because a single psychological injury claim costs a Victorian public hospital about $190,000 on average. You can’t say a return is guaranteed: commit to measuring it instead.

Sources

  1. Auditor-General for South Australia, Annual Report for the year ended 30 June 2026
  2. WorkCover Queensland Annual Report 2025-26
  3. NT Estimates Committee, 15 June 2026
  4. NSW Health, 2024-25 financial statements
  5. Victorian Auditor-General, Employee Health and Wellbeing in Victorian Public Hospitals (2023)
  6. Victorian Auditor-General, Occupational Violence Against Healthcare Workers (2015)
  7. NSW Nurses and Midwives’ Association, Occupational Violence Report 2026
  8. WA Health, Preventing and Managing Workplace Violence and Aggression Policy (MP 0159/21)
  9. Australian Commission on Safety and Quality in Health Care, NSQHS action 5.36
  10. Victorian Department of Health, Training and Development Funding 2026-27 Program Guidelines

Building the case for your service?

A 20-minute call with Xantha about your incident data, the arguments that will land with your executive, and where the money could come from.