Soft Words
Lesson Overview
How limits are delivered often matters as much as the limit itself.
Key Insights
Soft Words means setting boundaries respectfully.
It does not mean weak boundaries.
Example:
I understand why that matters to you. I can’t do that right now, but let’s look at what we can do.
Acknowledge. Explain. Redirect.
This often reduces power struggles and escalation.
Reflection
How do you sound when rushed or stressed?