Lesson Overview

How limits are delivered often matters as much as the limit itself.


Key Insights

Soft Words means setting boundaries respectfully.

It does not mean weak boundaries.

Example:

I understand why that matters to you. I can’t do that right now, but let’s look at what we can do.

Acknowledge. Explain. Redirect.

This often reduces power struggles and escalation.


Reflection

How do you sound when rushed or stressed?